Terms of Service

Welcome to Event Hall. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. These terms establish the rules and guidelines for the use of our platform, bookings, and venue rentals. We strongly encourage you to read and understand them fully before proceeding with any booking or interaction with our services. Your continued use constitutes acceptance of these terms and any future updates.

Booking and Payment

All bookings of conference and seminar halls through Event Hall are subject to availability, confirmation, and compliance with our booking procedures. When you make a reservation, you agree to provide accurate and complete information. Payment for the rental must be made in full or as specified during the booking process to secure your reservation. We accept multiple payment methods including credit/debit cards and bank transfers, and payment details will be provided at checkout. Failure to complete payment may result in cancellation of your booking.

Use of Facilities

As a customer, you are responsible for the appropriate and lawful use of the rented facilities. The spaces are intended for professional conferences, seminars, and related events only. Any damage to the property, furnishings, or equipment during your rental period must be reported immediately, and costs for repair or replacement will be billed to you. To ensure a safe and comfortable environment for all users, smoking, consumption of illegal substances, excessive noise, and any disruptive behavior toward staff or other guests are strictly prohibited on the premises.

Cancellation and Refunds

We understand that plans can change. Our Refund / Return Policy outlines conditions for cancellations, modifications, and refund eligibility. Please review it carefully as refund amounts and cancellation fees may vary depending on timing and booking type. Event Hall reserves the right to cancel bookings due to unforeseen events such as natural disasters, technical issues, or other emergencies, in which case affected customers will be notified promptly and offered alternatives or refunds.

Liability

Event Hall strives to provide safe and secure facilities. However, we cannot accept liability for any personal injury, loss, theft, or damage to property incurred on our premises except where directly caused by our negligence or willful misconduct. We recommend customers take appropriate measures including personal and event insurance to safeguard against potential risks. Use of the facilities is at your own risk, and you agree to indemnify and hold Event Hall harmless from any claims arising out of your use.

Privacy

Protecting your privacy and personal data is a priority for us. Our Privacy Policy explains in detail how we collect, use, store, and safeguard your information. We use your data to process bookings, improve services, and communicate important updates. We do not sell or rent your information to third parties without your consent. By using our services, you consent to our data practices as described in the privacy policy.

Changes to Terms

Event Hall reserves the right to modify, update, or amend these Terms of Service at any time without prior notice. Such changes will be posted on this page and will become effective immediately upon posting. It is your responsibility to review these terms periodically. Continued use of our website or services after changes constitutes your acceptance of the revised terms. If you do not agree to the updated terms, please discontinue use of our services.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws applicable in the jurisdiction where Event Hall operates. Any disputes arising from these terms, your use of our services, or related matters shall be subject to the exclusive jurisdiction of the courts located within that jurisdiction. This ensures fair resolution of any issues in a consistent legal environment.

Contact Us

If you have any questions, concerns, or need further clarification about these Terms of Service or any other policies, please do not hesitate to contact our customer support team. You can reach us at [email protected]. We are committed to assisting you promptly and ensuring your experience with Event Hall is smooth, professional, and satisfactory.

Thank you for choosing Event Hall for your conference and seminar venue needs. We look forward to helping make your events successful and memorable.